Notice to customers
 Of Ocens Weather, Ocens E-mail service or GMN E-mail service...

Updated: 7-12-04

It was discovered while servicing a customers trouble ticket of "No Access" to his MarineNet Wireless e-mail service that, they had just installed Ocens WeatherNet product when his service with MarineNet FastSuite failed to contact the mail server at mail.marinenet.net

MarineNet's investigation and several satellite calls with the customer, we found his "Hosts Table" had been modified to accept Ocens Internet address but not MarineNet Wireless mail server connections which were being diverted to an old IP address for MarineNet by the Ocens WeatherNet installation program.

The result, no access to MarineNet when Ocens WeatherNet, E-mail service or Global Marine Networks (One in the same) installer is used. John Heron of MarineNet has contacted Ocens about this situation with their product and they should be in contact with their customers shortly on a fix. It is important to download the latest Ocens WeatherNet product available from the Ocens website however if you are still having this problem of loss of connection to the MarineNet Wireless mail server contact service@marinenet.net for assistance or, use the Host Administrator program to remove all IP addresses except Microsoft's stock localhost IP address of 127.0.0.1

If your currently experiencing issues with access after installing Ocens Weather product, to MarineNet Wireless services, please contact Ocens as soon as possible. 

Again, this effects customers that have installed or demo'ed Ocens WeatherNet, E-mail or Global Marinenet product. The quickest fix to resolve this is to download and run "Host Administrator" which can be found in our "Downloads for Wireless" page to remove any and all references to the following IP addresses: mail.marinenet.net, mailmarinenet.net www.marinenet.net or web/marinenet.net (Basically ANY reference to marinenet.net)

End of Notice

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